
Кариери
Всеки търси служители, ние търсим хора
Change Management Analyst (maternity cover)
Head office, Varna
Основни задължения:
- Work in close collaboration with Platform team managers and application administrators
- Support project managers/scrum masters/product owners in the processes for planning and implementation of IT changes
- Prepare plan for improvement / changes/ implementation of IT services within the responsibilities of the platform team
- Review and record requests for change (RFCs) for the systems within the Platform team
- Keeps schedule of building, testing and implementation of changes for the platform team
- Prioritize changes according to the business objectives
- Coordinate and manage the smooth transition of changes from the development team to the platform team (operations)
- Submit and present all changes for the systems within the scope of platforms team to the CAB (Change advisory board)
- Create and circulate the IT change schedule
- Conduct Post Implementation Reviews
- Actively participate in Audit and Regulatory visits related to IT activities
- Submit/coordinate requests to infrastructure teams
- Coordinate updates of Configuration Items (CI) in CMDB for the systems within the scope of management of the platform team
- Support the process of SLA definition and reporting
- Coordinate Disaster Recovery and BCP activities
Изисквания за заемане на длъжността:
- Business or IT education (Bachelor's or Master's degree)
- Minimum 1 year of experience in a similar field required
- Communication and organizational skills
- Result oriented and pro-active person
- Good level of English language
What will consider as advantage:
- Knowledge on ITIL processes.
- Knowledge in IT processes – Change Management, Incident Management, Evaluation Management, Problem Management etc.
Ние предлагаме:
- Excellent opportunities for professional and career development in one of Bulgaria’s leading banks.
- Food vouchers in the amount of 200 BGN per month.
- 25 paid holiday leave.
- Additional Health Insurance.
- Favorable conditions for housing and mortgage lending, as well as for bank products and services.
- Preferences for bank products and services.
- Annual bonus scheme depending on the achieved results.
- Preferential conditions for Multisport / CoolFit card.
- Discounts in various companies.
- Refer a Friend Bonus.
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