обяви за работа Банка ДСК


Всеки търси служители, ние търсим хора

Product Owner

Head office

General duties:

  • Proposal and development of customer journey for customers applying for POS loans on merchants' website
  • Development of single process/application flow for Bank’s agents/merchant agents/online customers
  • Incorporation into single workflow POS and Credit Card application in order to decrease time-to-approve and time-to-cash for customers
  • Led team with end-2-end responsibilities with process development, front-end and back-end development
  • Evaluation of CSI, and proposals of new features in order to improve CX
  • POS and Credit Cards applications filling process monitoring, issues identification, and fixing
  • Process change according to new legislation requirements in a way to find optimal solutions from customers' perspective


  • Employee with experience managing the team(3-5 people) or big project(e.g. experienced project manager)
  • Expertise in IT tech stack – knowledge of up-to-date solutions and understanding of general IT principles
  • Experience in the development of products or projects for retail customers – something that customers use or see themselves
  • Knowledge of how to manage teams with different profiles - business analyst, data analyst, developers, QA engineers, methodologist
  • Understanding of Customer Experience metrics (NPS, CSI, etc…) and how to measure and improve it
  • Experience in IT development would be plus

DSK Bank offers:

  • Positive and dynamic environment focused on results and customer satisfaction
  • Vouchers for food in the amount of BGN 200 per month
  • Additional health insurance
  • Very favorable conditions for housing and mortgage lending
  • Multi-sport card at a preferential price

Documents for application:


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Информация относно обработването на лични данни на кандидати за работа в "Банка ДСК" АД

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