Кариери
Всеки търси служители, ние търсим хора
Product Owner
Head office
General duties:
- Proposal and development of customer journey for customers applying for POS loans on merchants' website
- Development of single process/application flow for Bank’s agents/merchant agents/online customers
- Incorporation into single workflow POS and Credit Card application in order to decrease time-to-approve and time-to-cash for customers
- Led team with end-2-end responsibilities with process development, front-end and back-end development
- Evaluation of CSI, and proposals of new features in order to improve CX
- POS and Credit Cards applications filling process monitoring, issues identification, and fixing
- Process change according to new legislation requirements in a way to find optimal solutions from customers' perspective
Requirements:
- Employee with experience managing the team(3-5 people) or big project(e.g. experienced project manager)
- Expertise in IT tech stack – knowledge of up-to-date solutions and understanding of general IT principles
- Experience in the development of products or projects for retail customers – something that customers use or see themselves
- Knowledge of how to manage teams with different profiles - business analyst, data analyst, developers, QA engineers, methodologist
- Understanding of Customer Experience metrics (NPS, CSI, etc…) and how to measure and improve it
- Experience in IT development would be plus
DSK Bank offers:
- Positive and dynamic environment focused on results and customer satisfaction
- Vouchers for food in the amount of BGN 200 per month
- Additional health insurance
- Very favorable conditions for housing and mortgage lending
- Multi-sport card at a preferential price
Documents for application:
CV
Кандидатствай:
Ако позицията отговаря на Вашите професионални интереси и умения, ще се радваме да разгледаме Вашата кандидатура.
Информация относно обработването на лични данни на кандидати за работа в "Банка ДСК" АД
Още позиции
Регионален координатор
София
Регионален координатор
Бургас
Групов мениджър в отдел "Асистирани дигитални продажби"
Централно управление Варна
Свържете се с нас
Call center
Обратна връзка
Ние ще се свържем с теб
012
Намерете ни
Вижте нашата мрежа от офиси и банкомати