Кариери

Всеки търси служители, ние търсим хора

Digitalization and Technology, Sofia

Sofia/Varna, valid to 30.09.2025

Acts as the first line of defense for risk management and internal control compliance.
Provides second-level support and leads the resolution of complex incidents.
Analyzes system logs, events, and metrics to identify root causes and prevent recurring issues (Problem Management / RCA).
Coordinates changes, improvements, and service deployments, ensuring complete and up-to-date operational documentation.
Maintains active communication with business stakeholders, architecture, and technical teams regarding service status and changes.
Maintains accurate configuration data within the Configuration Management Database (CMDB/CMS).
Supports SLA/OLA and KPI reporting for platform services and suggests service improvements.
Contributes to team knowledge sharing, mentoring less experienced colleagues, and fostering a culture of collaboration and continuous learning.
Installing, configuring, and maintaining application platforms and systems, including Windows-based applications and services.
Maintaining system health, including trend analysis for capacity planning, proactive monitoring, performance tuning, and implementing best practices.
Participating in 24x7 On-Call duties for non-business hours Application Support and Administration.

Bachelor degree in Computer science or relevant;
1+ years experience as a System Administrator, Application support, or similar role;
Knowledge of ITIL processes;
Experience with Windows Server environments (2012, 2016, 2019, 2022);
Experience with databases such as MSSQL and MySQL Servers;
Experience with web servers IIS;
Knowledge about SSL/TLS;
Good knowledge of network protocols and services (DNS, HTTP(S), SSH, FTP, SMTP, TCP/IP, etc.);
Good understanding of hardware and software systems;
Excellent troubleshooting and problem-solving skills;
Analytical skills and strong attention to detail;
Team player with a positive attitude;
Good level of English;
What will consider as an advantage:
• Experience with web servers Tomcat;
• Scripting language – PowerShell or Python (at least one is a big plus);
• Experience with Microsoft Azure will be considered a plus;
• Experience with the .NET framework, AD, GPO will be considered a plus;
• Experience with monitoring system Dynatrace will be considered a big plus;
• Experience with monitoring system Zabbix.

Excellent opportunities for professional and career development in one of Bulgaria’s leading banks;
Food vouchers in the amount of 200 BGN per month;
25 paid holiday leave;
Additional Health Insurance;
Favorable conditions for housing and mortgage lending, as well as for bank products and services;
Preferences for bank products and services;
Annual bonus scheme depending on the achieved results;
Preferential conditions for Multisport / CoolFit card;
Discounts in various companies;
Professional trainings for specific knowledge and skills (Data Academy, Leadership Academy, IT Academy etc);
Refer a Friend Bonus.