Кариери

Your Role: What You Will Do

As a Senior Product Designer, you will operate as a strategic partner to Product Owners and Tech Leads, helping teams make better decisions through evidence, customer insight, and strong design craft. You will balance hands-on design work with leadership responsibilities in discovery, systems, and people development.

 Lead and Scale Continuous Product Discovery

• Lead continuous customer discovery through interviews, usability testing, and qualitative research.
• Translate insights into clear opportunity statements, user stories, and hypotheses.
• Facilitate discovery and ideation workshops, helping teams explore multiple solution paths.
• Coach product teams in outcome-oriented thinking, moving from features to customer and business impact.
• Help define and embed CPD ways of working across squads.

 Design, Validate & Deliver at Scale

• Create and review low- and high-fidelity prototypes to validate ideas early.
• Design high-quality, accessible, and intuitive interfaces in Figma for mobile, web, and internal platforms.
• Partner closely with engineering to ensure designs are implemented with high quality and consistency.
• Balance short-term delivery with long-term product and experience coherence.

 Build and Evolve the Design System

• Lead the development, governance, and evolution of the design system.
• Define reusable components, patterns, and guidelines that scale across multiple product teams.
• Ensure consistency, efficiency, and accessibility across all digital touchpoints.
• Align design system decisions with both customer needs and technical constraints.

 Mentor, Coach & Grow Designers

• Mentor and coach less experienced designers, supporting their growth in discovery, design craft, and stakeholder collaboration.
• Provide constructive feedback through design reviews and 1:1 coaching.
• Help establish best practices, shared standards, and a strong design culture.
• Act as a role model for evidence-based decision-making and customer advocacy.

 Influence Product Strategy & Stakeholders

• Represent the voice of the customer in product and strategic discussions.
• Use research insights and data to influence prioritization and investment decisions.
• Support teams in navigating ambiguity and making confident, evidence-based decisions.

• Minimum 5 years of relevant experience in UX/UI or Product Design.
• Proven track record of designing and delivering digital applications, including mobile and/or web apps used at scale.
• Strong hands-on expertise in Figma, including complex prototyping and collaboration workflows.
• Excellent command of English (spoken and written).
• Solid experience working in cross-functional product teams with Product Owners and engineers.
• Demonstrated ability to lead discovery activities and translate insights into product direction.
• Experience contributing to or leading a design system.
• Strong communication, analytical, and problem-solving skills.
• Result-oriented, proactive, and self-driven mindset.
• Experience mentoring or coaching designers is a strong advantage.

Why This Role Matters

• You will shape core digital products used by more than 2 million customers.
• You will help institutionalize Continuous Product Discovery across the organization.
• You will build scalable systems and strong design talent, not just individual features.

And additionally, We offer

• Excellent opportunities for professional and career development in one of Bulgaria’s leading banks;
• Food vouchers in the amount up to 102,26 euro per month;
• 20+5 paid days holiday leave;
• Additional health insurance;
• Favorable conditions for housing and mortgage lending;
• Preferences for bank products and services;
• Annual bonus scheme depending on the achieved results;
• Preferential conditions for Multisport / CoolFit card;
• Great location – in the heart of Sofia’s city center;
• Discounts in various companies;
• Refer a Friend Bonus.