Кариери

Process & Document Governance

• Maintain and enhance the bank’s process catalogue, ensuring consistency, completeness, and proper ownership.
• Ensure alignment between process maps, procedures, and internal acts (policies, instructions, manuals, etc.).
• Collaborate with process owners and document custodians across divisions to establish and maintain clear governance standards.
• Oversee the end-to-end lifecycle of process-related documents, from creation and review to approval and publication.
• Support the governance of process repositories, ensuring accessibility, version control, and compliance with internal frameworks.

Framework Alignment & Quality Assurance

• Ensure that the process framework is coherent, up-to-date, and fully aligned across all repositories.
• Ensure the documents are complaint with the Bank standards with respect to format and type of content.
• Validate that documents accurately reflect the latest approved process designs and organizational changes.
• Conduct periodic reviews and audits to ensure adherence to process documentation standards.
• Support the transformation program by ensuring process and document structures remain synchronized and traceable.

Collaboration & Support

• Work closely with process owners, risk managers, compliance experts, and internal control teams to ensure proper documentation and traceability.
• Provide guidance and training on process and document management standards.
• Support continuous improvement of documentation practices and governance tools.

• Bachelor’s degree in Business Administration, Management, or related field.
• Experience in process governance, document management, or process architecture roles.
• Strong attention to detail and ability to manage complex documentation structures.
• Knowledge of process modeling tools (e.g., ARIS) is an advantage.
• Excellent organizational, analytical, and communication skills.
• Experience with process frameworks and governance models will be considered a plus.

• A direct contribution to the transformation of one of Bulgaria’s leading banks.
• Exposure to key process and governance initiatives with high organizational impact.
• Competitive compensation and performance-based bonus.
• 200 lv. food vouchers, additional health insurance, and 25 days paid holiday.
• Discounts with partner vendors and promo prices for sports cards.
• Modern and inspiring work environment in the heart of Sofia.