Кариери

If you join our team, you will have the following responsibilities:

• Work closely with the business stakeholders and translate business needs into well-structured business requirements, create process flows, mockups, and visualizations;
• Analyze business processes to identify areas for improvement and automation in the CRM system;
• Support the product owner to scope and prioritize tasks to ensure the development process is aligned with the objectives;
• Actively communicate requirements, issues and questions between vendors, developers and business stakeholders;
• Functional testing support and participation in UAT for the new developments;
• Go-live preparations: create training materials; train-the-trainer; post go-live support;
• 3rd level support of the CRM system and maintenance.

You are the ideal candidate, if you have:

• 3+ years of experience as a Business Analyst;
• BSc in the field of IT, Business Administration, Finance or similar;
• Proficiency in requirements gathering, analysis and documentation;
• Knowledge and experience in development and implementation of CRM systems or marketing automation/orchestration solutions will be considered an advantage;
• Excellent analytical and problem-solving skills;
• Willingness to work in a team and to show personal initiative;
• Fluency in English, both written and spoken.

• Opportunity to directly contribute to the transformation of one of the largest banks in Bulgaria. Amazing opportunity to develop business knowledge and gain insights into the operations of a market-leading bank;
• Chance to see your direct impact on Bank’s performance and resultsWork with nice people – forget all about you have heard about bankers, we are not that;
• Food vouchers in the amount up to 200 BGN per month;
• 20 + 5 paid holiday leave;
• Additional Health Insurance;
• Favorable conditions for housing and mortgage lending, as well as for bank products and services;
• Preferences for bank products and services;
• Annual bonus scheme depending on the achieved results;
• Preferential conditions for Multisport / CoolFit card;
• Great location – in the heart of Sofia’s city center;
• Discounts in various companies;
• Refer a Friend Bonus.
  

We would love to offer you:

• Opportunity to directly contribute to the transformation of one of the largest banks in Bulgaria. Amazing opportunity to develop business knowledge and gain insights into the operations of a market-leading bank
• Chance to see your direct impact on Bank’s performance and resultsWork with nice people – forget all about you have heard about bankers, we are not that;
• Food vouchers in the amount of 200 BGN per month;
•  20 + 5 paid holiday leave;
• Additional Health Insurance;
•  Favorable conditions for housing and mortgage lending, as well as for bank products and services;
•  Preferences for bank products and services;
• Annual bonus scheme depending on the achieved results;
• Preferential conditions for Multisport / CoolFit card;
• Great location – in the heart of Sofia’s city center;
•  Discounts in various companies;
• Internal academies;
• Refer a Friend Bonus.