IT кариера в Банка ДСК

• Приема по телефон, електронна поща и специализиран софтуер, информация за възникнали инциденти и заявки за планови задачи;
• Регистрира в специализирано приложение постъпилите по електронна поща, телефон и специализиран софтуер инциденти и работни задачи;
• Проверява и потвърждава достоверността и достатъчността на описанието на самостоятелно регистрирани от потребителите инциденти и планови задачи;
• Решава типови инциденти и работни задачи;
• Наблюдава дали инцидентите се решават навреме и при необходимост извършва ескалация;
• Комуникира със заявителите на инциденти, за да установи дали тяхната работа е възстановена;
• Участва в създаване и актуализация на инструкции свързани с управление и решаване на инциденти;
• Осъществява предаване на данни към поделенията и външните контрагенти на Банката чрез електронна поща;
• Поддържане на високо ниво на удовлетвореност при обслужване на потребителите;
• Участва в обучения, свързани с въвеждането на нови приложения и системи, пилотни проекти и тяхното внедряване.

• Висше – техническо/икономическо/математическо, образователна степен магистър или бакалавър.
• Windows компютърна грамотност;
• Работа с Microsoft 365 / Power BI;
• Опит с ITSM система (напр. Remedy / Snow) ще се счита за предимство;
• Да притежава психическа и поведенческа стабилност при стресови ситуации, аналитично мислене, комуникативност, умение за работа в екип, желание да усвоява нови знания и умения за услуги и практики;
• Възможност за работа при удължено работно време и сменен режим, вкл. и през почивни и празнични дни;

За предимство ще се счита:

• Познаване на IT Service Management процесите;
• ползване на английски език;
• стаж по специалността - трудов стаж във финансова институция или ;
• опит в Help Desk / Service Desk             

• Позитивна и динамична среда, ориентирана към резултатите и клиентската удовлетвореност
• Ваучери за храна в размер на 102, 26 EUR на месец
• Допълнително здравно осигуряване
• Изгодни условия за жилищно и ипотечно кредитиране
• Мулти спорт карта на преференциални цени
• 20+5 дни платен годишен отпуск
• Екстра бонус, ако препоръчаш свой приятел да работи при нас

• Responsible for building and developing high-performing self-organized teams that enable organizational effectiveness.
• Guiding and coaching up to 3 Agile teams on how to adopt and use Agile and Scrum values and principles and to incorporate them into optimal Ways of working and practices
• Protect the Agile teams from outside influences and support removal of impediments with respect to achieving the goals and outcomes set
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on empathy and problem solving
• Assisting with internal and external communication, improving transparency, and radiating information across the organization
• Supporting and coaching the Product Owners, especially with respect to effective Product Backlog management, goals definition and maximizing value delivery
• Facilitating Scrum ceremonies (Daily Scrum, Refinement, Sprint Planning, Sprint Reviews, and Sprint Retrospectives)
• Support the preparation, organization and facilitation of Scaled Agile events (PI Plannings, Super Demo and other Quarterly bank-wide events)
• Actively contributes to the Agile Transformation in the Bank by elaborating processes, Ways of working (incl. Agile at scale), common practices, playbooks, templates etc.
• Perform other duties as assigned
• Conform with all company policies and procedures

Knowledge

• Should exhibit strong knowledge and experience of Agile frameworks (especially Scrum and Kanban)
• Advanced knowledge and practical experience with any Scaled Agile frameworks (e.g. SAFe®, LeSS...) will be considered as a strong advantage
• Demonstrated evidence of a servant leadership and continuous learning mindset
• Proficient in the use of Agile delivery tools such as Jira, Confluence. Azure DevOps, Miro, Mural etc.

  Skills

• A change agent; progressively challenging the team to continuously improve
• Good understanding of product and sprint backlog management
• Experienced in introducing and tracking Agile and DevOps metrics (e.g. Flow metrics, DORA and SPACE metrics..)
• Good negotiation, leadership, and written and verbal communication skills
• Good knowledge, skills, and ability working in a collaborative team environment
• Excellent people skills, with an ability to understand and diverse viewpoints
• High Emotional Intelligence (self-awareness, self-regulation, motivation, empathy, and social skills)
• Apply knowledge and critical thinking skills in day-to-day problems and solutions
• Ability to facilitate, coach and guide through influence, inspiration, collaboration and teamwork
• Ability to listen and communicate effectively with others both verbally and in writing
• Outstanding presentation skills and ability to conduct various trainings and workshops

  Experience

• Minimum 2+ years working as a Scrum Master or in a similar role
• Scrum Master Certification (CSM or PSM I, or PMI-ACP, or SAFe® Scrum Master ) or any Agile Coaching certification will be considered as a strong advantage

• Excellent opportunities for professional and career development in one of Bulgaria’s leading banks;
• Food vouchers in the amount of 200 BGN per month;
• 25 paid holiday leave;
• Additional Health Insurance;
• Favorable conditions for housing and mortgage lending, as well as for bank products and services;
• Preferences for bank products and services;
• Annual bonus scheme depending on the achieved results;
• Preferential conditions for Multisport / CoolFit card;
• Great location – in the heart of Sofia’s city center;
• Discounts in various companies;
• Professional trainings for specific knowledge and skills (Data Academy, Leadership Academy, IT Academy etc);
• Refer a Friend Bonus.

• Detailed CV

What we think you should know about THE JOB:

• It requires a sense of responsibility, independence and objectivity
• makes you learn all the time, so a significant thirst for knowledge is a must, and
• adds value for the whole bank.

and how you could FIT IN here with us:

In DSK Bank we provide a unique client experience and contribute to society. We believe that every team member represents our philosophy and corporate culture, understands it, and believes in it.

In the internal audit team, we support each other, work hard, learn fast and celebrate our achievements. You will have a meaningful job, work in a great atmosphere and with people that share your mindset. So, in order to fit, we hope you are a team player, who thrives in a dynamic and fast-paced environment and feels comfortable to communicate in English.

You will report directly to the head of IT and Digital Ecosystems Section, who reports directly to the Chief Audit Executive and also, you will lead the audit team to perform the assigned audit missions.

How would your working day roughly go?

In planning, organizing, and conducting IT and IT-security audit missions;

• participating in process-based other audits in accordance with the Annual Audit Plan or based on instruction of the Head of IAD,
• performing the Audit Program, performing with due professional care the tasks, specified in the Audit Program, compiling of the Audit Report.
  

Will you communicate with the auditees?

Yes, and also:

• organize interviews with them;
• provide the relevant communication during the audit, especially on the Kick-off and Exit meetings;
• reconcile the prepared Audit Report on the results of the performed audit together with the other members of our audit team.

What else?

• You will support all the audit missions of IAD by gathering the relevant information and data from the information systems of the bank;
• prepare opinion on new banking products and technologies;
• use a data analysis and monitoring software for technology-based audits; participate in projects to advise setting up the relevant controls at the early stages of system developments.

• You need to have a master’s degree in information technology, computer science, cybersecurity, information systems and technology or another related field.
• We need an experienced professional, with at least 3 years in information technology and/or 1 year in IT and IT security auditing. Experience in banking IT or IT auditing is an advantage.
• Our work requires knowledge of IT control environment, IT audit methodologies (COBIT); data analysis and monitoring technics; software development process (SDLC); communication protocols, electronic certificates, encryption mechanisms, security policies of communication devices and administration of network servers etc
• Already possess or have a strong desire to pursue relevant industry certifications such as CISA or CISSP, as well as active membership in industry relevant club or organization such as ISACA, AIS, WIT, etc.

• Excellent opportunities for professional and career development
• Attractive annual bonus scheme
• Additional Health Insurance
• 20+5 paid annual holiday leave
• Food vouchers in the amount of up to 200 BGN per month
• Favorable conditions for housing and mortgage lending, as well as for DSK Bank products and services
• Preferential conditions for Multisport / CoolFit card
• Discounts in more than 20 companies
• Professional trainings for specific knowledge and skills

As part of our team, you will:

• Develop and deploy machine learning models for various business use cases.
• Own the entire lifecycle of models, from research and development to production and maintenance.
• Design and automate model development lifecycles to reduce time-to-production and ensure scalability.
• Conduct proof-of-concept analysis to assess the feasibility of machine learning solutions for new business challenges.

We’re looking for candidates with:

• 2+ years of hands-on experience in Data Science roles.
• A solid foundation in mathematics, statistics, machine learning algorithms, metrics, and loss functions.
• Advanced expertise in Python and its ML ecosystem (NumPy, pandas, scikit-learn, XGBoost, CatBoost, Seaborn, Matplotlib, etc.).
• Strong skills in SQL and Spark, including advanced features like complex joins, subqueries, CTEs, and window functions.
• Proficiency in writing clean, efficient, and scalable Python code.
• Verbal and written English proficiency at Upper Intermediate level or above.

While not required, the following will make you stand out:

• Experience with Azure Databricks, MLflow, and Airflow for model development and deployment.
• Keen interest in cutting-edge AI fields such as LLM RAG (Retrieval-Augmented Generation) and agentic applications.
• Familiarity with deep learning frameworks like PyTorch, TensorFlow, or Keras for future projects.

• Excellent opportunities for professional and career development at one of Bulgaria’s leading banks.
• Competitive salary and annual bonus based on performance.
• Food vouchers worth 102,26 EUR per month.
• 20 + 5 days of paid holiday leave.
• Comprehensive additional health insurance.
• Preferential conditions for mortgages, loans, and other banking products.
• Access to Multisport/CoolFit cards at discounted rates.
• Discounts with partner companies.
• Internal academies to help you grow professionally.
• A Refer-a-Friend Bonus program.
• A vibrant location in the heart of Sofia’s city center.

• Configure and administer monitoring platforms and solutions.
• Analyze and optimize monitoring systems and alerts.
• Assist with Root Cause Analysis and incident management.
• Communicate with vendors and internal teams for improvements and integrations.
• Develop scripts for automation.
• Document processes and configurations.
• Train and support less experienced colleagues.

• Education: Higher or secondary education in Information Technology.
• Professional experience: Minimum 2 years in IT monitoring or system administration.
• Good programming skills in Python (syntax, libraries such as NumPy, Pandas, OS, Re).
• Experience with monitoring tools: Zabbix, Dynatrace, Grafana, Instana.
• Advanced knowledge of SQL (subqueries, table joins, indexes, and more).
• Proficient scripting skills in Bash and PowerShell.
• Strong communication and teamwork skills.
• Understanding of incident and risk management processes.

• Excellent opportunities for professional and career development in one of Bulgaria’s leading banks;
• Food vouchers in the amount of 200 BGN per month;
• 25 paid holiday leave;
• Additional Health Insurance;
• Favorable conditions for housing and mortgage lending, as well as for bank products and services;
• Preferences for bank products and services;
• Annual bonus scheme depending on the achieved results;
• Preferential conditions for Multisport / CoolFit card;
• Great location – in the heart of Sofia’s city center;
• Discounts in various companies;

• Ensures appropriate control over reported data and the compliance with the regulatory requirements related to credit risk, including FINREP, large exposures, concentration, internal exposures, ECB reports, AnaCredit, etc.;
  
• Provides regulatory and internal reporting in relation to credit risk and the related impairments, incl. sensitivity analysis and impact assessment of portfolio evolutions, change of IFRS 9 parameters and/or classification triggers;
  
• Ensures consistent integration of credit risk data from subsidiaries, in accordance with the current implementation plan.
  
• Maintains up-to-date and detailed descriptions of the reporting prepared by the team, of the related processes, procedures, and methodologies.
  
• Ensures proper control over the reporting to credit registries (e.g. CCR, ANACREDIT).
  
• Enhances strategic partnership and efficiency of collaboration with other team members.

• Advanced skills in data aggregation, data analysis and reporting.
  
• 4+ years of experience in credit risk reporting or a related field.
  
• Experience in PL/SQL for database development and reporting tasks.
  
• Master’s degree in finance, economics, applied mathematics or another related field.
  
• Understanding of the risk environment and the regulatory expectations in the credit risk reporting field.
  
• Critical and combinatorial thinking with focus on details.

• Excellent opportunities for professional and career development in one of the leading banks in Bulgaria;
  
• Food vouchers - 102,26 EUR per month;
  
• 20 + 5 days of paid annual leave;
  
• Additional health insurance;
  
• Access to preferential terms for home and mortgage loans;
  
• Bonus system based on performance;
  
• Opportunity to work from home (in certain cases);
  
• Preferential terms for a MultiSport / CoolFit card;
  
• Discounts with numerous large companies;
  
• Referral bonus for recommending a friend.
  
• Modern business environment with exciting challenges and work diversity.
  
• Access to inspired young professionals and senior managers, who can help you learn, have fun and grow your
• professional skills in an exciting field of the financial industry.

• Design, develop, and maintain automated tests for API and front-end applications.
• Actively contribute to test automation strategy and best practices.
• Work independently on test automation tasks and take ownership of assigned areas.
• Integrate automated tests into CI/CD pipelines.
• Collaborate with developers, analysts, and QA colleagues to ensure high product quality.
• Analyze test results and proactively identify quality risks.

• Programming skills, preferably in Java.
• Solid experience in API testing (RESTful services).
• Experience with front-end/UI test automation.
• Ability to work independently with minimal supervision.
• Good understanding of CI/CD concepts and pipelines.
• Knowledge of Playwright, Selenium, or similar tools.
• Experience with Azure DevOps pipelines is a plus.
• Experience in banking or other regulated environments is a strong advantage.

• Food vouchers at the amount of 102,26 EUR.
• 20+5 days paid leave.
• Additional Health Insurance.
• Promo price for Multisport Cards.
• Perfect opportunities for professional and career development in a leading Bank in Bulgaria.
• Professional trainings for specific knowledge and skills.
• Unique banking service package – special loan interest for employees on housing and consumer loans.
• Top technologies to use.
• Competitive multi-component remuneration and attractive bonus scheme.
• Wellbeing program.
• Discount program with external vendors.
• Great working environment within a team of professionals.

• Lead development of new user-facing features using React.js and modern JavaScript.
• Architect and build scalable, reusable components and front-end libraries for long-term maintainability.
• Collaborate with UI/UX designers to translate design mockups into high-quality, responsive interfaces.
• Work closely with backend developers to ensure seamless integration of APIs and services.
• Optimize performance and accessibility across web applications following industry best practices.
• Implement unit, integration, and end-to-end tests to ensure code quality and reliability.
• Participate in code reviews, provide constructive feedback, and uphold coding standards.
• Contribute to technical decision-making, architecture discussions, and roadmap planning.
• Stay up-to-date with emerging front-end technologies, frameworks, and best practices.
• Mentor and guide junior developers, fostering a culture of continuous learning and improvement.

• 5+ years of practical experience in front-end web development.
• Bachelor’s degree in Computer Science or a related field (or equivalent experience).
• Expert-level proficiency in JavaScript (ES6+) and strong experience with React.js and its ecosystem (React Hooks, Context API, Redux or similar state management).
• Solid understanding of HTML5, CSS3, and responsive design principles.
• Experience with modern build tools such as Webpack, Vite, or similar.
• Familiarity with TypeScript is a strong plus.
• Hands-on experience integrating RESTful APIs and working with asynchronous programming patterns.
• Strong knowledge of component-driven architecture, reusable UI libraries, and performance optimization.
• Experience with testing frameworks (Jest, React Testing Library, Vitest) and end-to-end testing tools (Playwright, Cypress).
• Proficiency in version control systems (Git) and collaborative workflows (GitHub/GitLab).
• Understanding of accessibility standards and web performance best practices.
• Familiarity with Node.js and npm for tooling and package management.
• Good command of English for effective communication.
• Ability to guide and support junior developers, share knowledge, and promote best practices.
• Clearly articulate technical concepts to both technical and non-technical stakeholders.
• Work seamlessly with cross-functional teams (design, backend, QA, product management).
• Approach challenges with creativity and deliver optimal solutions under constraints.
• Comfortable working in a fast-paced environment and adjusting to changing priorities.
• Take responsibility for deliverables, timelines, and quality.
• Identify potential issues early, suggest improvements, and contribute to process optimization.
  

• Food vouchers at the amount of 102,26 EUR monthly;
• 20+5 days paid holiday leave;
• Competitive remuneration and attractive bonus scheme;
• Excellent opportunities for professional and career development in one of Bulgaria’s leading banks;
• Dynamic and challenging job;
• Friendly work environment;
• Additional Health Insurance;
• Promo price for Multisport Cards;
• Great location – in the heart of Sofia’s city center;
• Unbeatable interest rates for mortgage loans for employees;

• Develop Power Platform applications and tools for internal customers focusing on optimization and digitalization of banking processes
• Participate and contribute in the lifecycle of Power Platform implementation projects from requirements gathering to deployment and subsequent maintenance
• Integrate Microsoft 365 solutions with other banking systems to enhance cross-platform functionality and ensure seamless data flow between applications.
• Monitor and troubleshoot Power Platform applications, addressing any technical issues, and ensuring continuous performance optimization and compliance with security standards.
• Design and implement solutions for data discovery and integration, ensuring Power Platform applications effectively gather, analyze, and utilize data from internal banking systems and other relevant data sources to support informed decision-making.
• Collaborate with IT security and compliance teams to ensure that all Power Platform applications meet regulatory requirements and adhere to the bank's data protection policies.
• Provide expert technical guidance to internal stakeholders, helping them leverage the Power Platform to streamline banking operations and improve efficiency
• Stay abreast of the latest advancements in the Power Platform and recommend innovative solutions to enhance banking services and compliance processes

• Minimum of 3 years of experience as a Developer or Technical Consultant, with specific expertise in the Power Platform within a banking or financial services environment.
• Strong proficiency in Power Apps, Power Automate, and Power BI, familiarity with Logic Apps is advantageous.
• Experience in JavaScript plugin development, Azure Functions,
• Experience with DataVerse, SharePoint, SQL, and Front End Development (React) in a banking context is preferred for our internal customers.
• Excellent problem-solving and troubleshooting skills, with the ability to address complex banking challenges effectively for our internal customers.
• Strong communication and presentation skills, with the ability to communicate technical concepts to non-technical stakeholders in the banking sector for our internal customers.
• Microsoft certifications in the Power Platform or related technologies, particularly those relevant to banking and financial services, are highly desirable for our internal customers.
  
  

You are the best candidate if you have:

• Self driven, proactive approach to work.
• A passion for driving innovation in the banking industry and a deep understanding of customer needs and market trends.
• A track record of successfully implementing Power Platform projects within the banking sector, with a focus on enhancing operational efficiency and customer experience for our internal customers.
• A commitment to continuous learning and staying updated on emerging technologies and regulatory developments affecting the banking industry for our internal customers.
• A collaborative mindset and a willingness to collaborate with stakeholders across various departments to achieve common goals in banking transformation for our internal customers.

• Excellent opportunities for professional and career development in one of Bulgaria’s leading banks
• Dynamic and challenging job
• Friendly work environment
• Competitive remuneration and attractive bonus scheme
• Preferential conditions for Multisport card
• Additional Health Insurance
• Food vouchers at the amount of 102,26 EUR;
• Promo price for Multisport Cards; Discount program with external vendors
• Great location – in the heart of Sofia’s city center
• Unbeatable interest rates for mortgage loans for employees

We’re seeking developers with strong JavaScript skills to help us design and implement automated business processes. While direct experience with IBM Business Automation Workflow (BAW) is not required, it will be considered a significant advantage.

Key Responsibilities:

• Design, develop, and maintain automated business processes using IBM BAW.
• Collaborate with business analysts and stakeholders to translate requirements into functional workflows.
• Write clean, scalable JavaScript code to support workflow customizations and integration logic.
• Participate in code reviews, testing, and deployment activities.

• Excellent opportunities for professional and career development in one of Bulgaria’s leading banks;
• Food vouchers in the amount of 102,26 EUR per month;
• 25 paid holiday leave;
• Additional Health Insurance;
• Favorable conditions for housing and mortgage lending, as well as for bank products and services;
• Preferences for bank products and services;
• Annual bonus scheme depending on the achieved results;
• Preferential conditions for Multisport / CoolFit card;
• Great location – in the heart of Sofia’s city center;
• Discounts in various companies;
• Internal academies;
• Refer a Friend Bonus.

• Design, develop, and maintain scalable data pipelines using Oracle.
  
• Leverage knowledge of Azure and Databricks to enhance data processing and analytics capabilities.
  
• Collaborate with cross-functional teams to understand data requirements and deliver effective solutions.
  
• Implement best practices for data governance, security, and quality.
  
• Troubleshoot and resolve data-related issues promptly.
  
• Stay current with industry trends and emerging technologies to continuously improve our data infrastructure.

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
  
• Proven experience as a Data Engineer with a strong focus on Oracle.
  
• Advantageous knowledge of Azure, Databricks and Python.
  
• Proficiency in SQL
  
• Experience with ETL processes and data warehousing solutions.
  
• Strong analytical and problem-solving skills.
  
• Excellent communication and teamwork abilities.

• Excellent opportunities for professional and career development in one of Bulgaria’s leading banks;
• Food vouchers in the amount of 102,26 EUR per month;
• 20+5 paid holiday leave;
• Additional Health Insurance;
• Favorable conditions for housing and mortgage lending, as well as for bank products and services;
• Annual bonus scheme depending on the achieved results;
• Preferential conditions for Multisport / CoolFit card;
• Great location – in the heart of Sofia’s city center;
• Discounts in various companies;
• Refer a Friend Bonus.

• Act as SME for network and cloud security & compliance stream across infrastructure, platform, and DevOps teams.
• Implement and maintain advanced security architectures — firewalls, IDS/IPS, DDoS protection, IAM, PKI, CDN and network segmentation.
• Build and operate Cyber Security controls, data and processes. Stay current on emerging security threats and vulnerabilities.
• Create and implement security practices and policies, build PCI-DSS, NIST and SOC2 compliant cloud environments.
• Participate in the full lifecycle of cloud projects — from PoC and design to deployment and operation maintaining security mindset
• Monitor network traffic, security logs, and telemetry for proactive detection and response.
• Continuously audit and remediate cloud configurations to prevent misconfigurations and security drifts.
• Collaborate with IT Security Forum, Operations, and Architecture teams to ensure security-by-design frameworks. Influence architectural decisions with focus on security, scalability and compliance on the target technology stack.
• Contribute and develop policies, standards, and operational playbooks supporting secure cloud adoption.

• Knowledge and experience with Microsoft Azure security and compliance domains and services.
• Solid experience in a security and networking role using cloud platforms.
• Strong knowledge of cloud security concepts such as Zero Trust, CDN, MFA, IAM, RBAC, and encryption (at rest/in transit).
• Be familiar with the security, compliance, and regulatory frameworks such as ISO 27001, SOC2, NIST and DORA.
• Demonstrated awareness of DevSecOps principles, CI/CD processes, cybersecurity fundamentals and best practices.

• Food vouchers at the amount of 102,26 EUR monthly;
• 20+5 days paid holiday leave;
• Competitive remuneration and attractive bonus scheme;
• Excellent opportunities for professional and career development in one of Bulgaria’s leading banks;
• Dynamic and challenging job;
• Friendly work environment;
• Additional Health Insurance;
• Promo price for Multisport Cards;
• Great location – in the heart of Sofia’s city center;
• Unbeatable interest rates for mortgage loans for employees. 

• Извършва ежедневни и периодични оперативни задачи, свързани с обработки в основната банкова система и прилежащите сателитни системи на сменен режим 24х7 и комуникира със следващо ниво на съпорт.
  
• Осъществява непрекъснато наблюдение и контрол на възложените му за мониторинг информационни системи и приложения на сменен режим 24х7.
  
• Извършва ежедневни и периодични процедури, свързани с проактивна диагностика на критични ИТ системи.
  
• Извършва дейности по навременно идентифициране, регистриране и ескалиране на възникнали инциденти и съдейства за тяхното решаване.
  
• Стартира и управлява процедури за отстраняване на възникнали инциденти за първо ниво на съпорт.
  
• Изпълнява функциите на първо ниво Сървис Деск в извън работно време, съгласно процедурите за предоставяне на помощ на служителите.

• Висше или средно специално образование;
  
• Ползване на английски език на работно ниво;
  
• Базови познания в областта на различни операционни системи;
  
• Умения за работа с приложни системи, работещи на различни платформи;
  
• Умения за работа в екип, комуникативност и отзивчивост;
  
• Психическа и поведенческа стабилност при стрес;
  
• Внимание към детайла;
  
• Диагностични умения;
  
• Отговорност;
  
• Дисциплинираност.
  
• Опит с SQL заявки

Предимства:

• Работа в банка на подобна позиция минимум 1 (една) година.
• Технологии: Oracle SQL, Kusto Query Language (KQL), Azure Cloud, Zabbix, Dynatrace

• Позитивна и динамична среда, ориентирана към резултатите и клиентската удовлетвореност
  
• Ваучери за храна в размер на 102, 26 EUR на месец
  
• Допълнително здравно осигуряване
  
• Изгодни условия за жилищно и ипотечно кредитиране
  
• Мулти спорт карта на преференциални цени
  
• 20+5 дни платен годишен отпуск
  
• Екстра бонус, ако препоръчаш свой приятел да работи при нас

• Acts as the first line of defense for risk management and internal control compliance.
  
• Provides second-level support and leads the resolution of complex incidents.
  
• Analyzes system logs, events, and metrics to identify root causes and prevent recurring issues (Problem Management / RCA).
  
• Coordinates changes, improvements, and service deployments, ensuring complete and up-to-date operational documentation.
  
• Maintains active communication with business stakeholders, architecture, and technical teams regarding service status and changes.
  
• Maintains accurate configuration data within the Configuration Management Database (CMDB/CMS).
  
• Supports SLA/OLA and KPI reporting for platform services and suggests service improvements.
  
• Contributes to team knowledge sharing, mentoring less experienced colleagues, and fostering a culture of collaboration and continuous learning.
  
• Installing, configuring, and maintaining application platforms and systems, including Windows-based applications and services.
  
• Maintaining system health, including trend analysis for capacity planning, proactive monitoring, performance tuning, and implementing best practices.
  
• Participating in 24x7 On-Call duties for non-business hours Application Support and Administration.

• Bachelor degree in Computer science or relevant;
• 1+ years experience as a System Administrator, Application support, or similar role;
• Knowledge of ITIL processes;
• Experience with Windows Server environments (2012, 2016, 2019, 2022);
• Experience with databases such as MSSQL and MySQL Servers;
• Experience with web servers IIS;
• Knowledge about SSL/TLS;
• Good knowledge of network protocols and services (DNS, HTTP(S), SSH, FTP, SMTP, TCP/IP, etc.);
• Good understanding of hardware and software systems;
• Excellent troubleshooting and problem-solving skills;
• Analytical skills and strong attention to detail;
• Team player with a positive attitude;
• Good level of English;
• What will consider as an advantage:
  • Experience with web servers Tomcat;
  • Scripting language – PowerShell or Python (at least one is a big plus);
  • Experience with Microsoft Azure will be considered a plus;
  • Experience with the .NET framework, AD, GPO will be considered a plus;
  • Experience with monitoring system Dynatrace will be considered a big plus;
  • Experience with monitoring system Zabbix.

• Excellent opportunities for professional and career development in one of Bulgaria’s leading banks;
• Food vouchers in the amount of 102,26 EUR per month;
• 25 paid holiday leave;
• Additional Health Insurance;
• Favorable conditions for housing and mortgage lending, as well as for bank products and services;
• Preferences for bank products and services;
• Annual bonus scheme depending on the achieved results;
• Preferential conditions for Multisport / CoolFit card;
  
• Discounts in various companies;
• Professional trainings for specific knowledge and skills (Data Academy, Leadership Academy, IT Academy etc);
• Refer a Friend Bonus.

• Installation of operating system, Administration and optimization of Microsoft technologies for Desktop Computers and Laptops.
• Provide daily support of Desktop, Laptops, Printers for end users.
• Proactive software issues resolving, troubleshooting.
• Management and administration of Software, Applications, Drivers.
• Understanding and implementing IT standards and best practices in depending on the field.
• Installation, configuration, migration, upgrade and security patching.
• Management of assets provided to end users.

• Degree in the area of Information Technology.
• Practical experience and knowledge with the latest Microsoft versions, Windows.
• Professional experience with configuration and maintenance of Desktop Computers and Laptops. 
• Basic knowledge of networking LAN standards and protocols.
• Basic knowledge and experience of Backup hardware and solutions.
• Good command of English.
• Excellent communication skills.

• Excellent opportunities for professional and career development in one of Bulgaria’s leading bank.
• Food vouchers in the amount of 200 BGN per month.
• 20+5 paid holiday leave.
• Additional Health Insurance.
• Favorable conditions for housing and mortgage lending, as well as for bank products and services.
• Preferences for bank products and services.
• Annual bonus scheme depending on the achieved results.
• Preferential conditions for Multisport / CoolFit card.
• Refer a Friend Bonus.

• Plan, execute, and lead comprehensive audits across various business/support units.
• Assess the effectiveness of internal controls and risk mitigation strategies.
• Identify control gaps, risks, and areas for improvement; provide actionable recommendations.
• Prepare detailed audit reports and present findings to senior management and audit committees.
• Monitor regulatory changes and ensure audit activities are aligned with evolving compliance standards.
• Mentor and guide junior auditors to build a high-performing audit team.
• Collaborate cross-functionally with risk, compliance, and business teams to foster a culture of strong governance.

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field. A professional certification such as CIA, CPA, or CISA.
• Minimum 5-7 years of auditing experience, preferably within banking or financial services.
• Strong knowledge of risk management frameworks, corporate governance, and regulatory requirements (Laws, Regulations of the BNB, Regulations and Directives of the EU, Guidelines, requirements and technical standards of the ECB/ESMA).
• Proven track record in conducting risk-based audits and delivering comprehensive audit reports.
• Exceptional analytical, communication, and leadership skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

• Work in a leading financial institution with established traditions and a name on the market.
• Opportunity for professional development.
• Food vouchers in the amount of up to 102.26 EURper month.
• Attractive bonus scheme.
• Additional health insurance.
• Favorable conditions for housing and mortgage lending.
• Multisport/CoolFit card at preferential prices.
• 20+5 days of paid annual leave.

• Lead, mentor, and develop a multi-skilled technical security team.

• Ensure secure configuration and hardening of servers, networks, workstations, mobile devices, virtualization, and cloud workloads.

• Oversee endpoint protection tools (EDR/XDR, anti-malware, encryption, MDM) and enforce baseline security.

• Maintain and improve logging and SIEM integrations; act as Tier-2 escalation for incidents.

• Conduct vulnerability assessments, coordinate patching, and support audits, compliance, and regulatory reporting (DORA, NIS2, ISO 27001, GDPR).

• Collaborate with SOC, IT Operations, GRC, and Application Security to maintain a resilient infrastructure.

• 5+ years in infrastructure or endpoint security, plus 2+ years of leadership experience (preferably in financial services).

• Strong technical skills: Windows/Linux security, networks, cloud (Azure/AWS), AD/Group Policy, virtualization, scripting/automation.

• Experience with security tools such as EDR/XDR platforms, firewalls, vulnerability scanners, and SIEM.

• Good understanding of regulatory frameworks and secure configuration standards (CIS Benchmarks, NIST).

• Fluency in Bulgarian and strong English communication skills.

• Relevant certifications (CISSP, CISM, GIAC, CCSP) are an advantage.

• Excellent opportunities for professional and career development in one of Bulgaria’s leading banks
• Food vouchers in the amount of up to 102.26 EURO per month
• 20+5 paid holiday leave
• Additional Health Insurance
• Annual bonus scheme depending on the achieved results
• Favorable conditions for housing and mortgage lending
• Preferential conditions for Multisport / CoolFit card
• Discounts in various companies
• Great central location of the office
• Refer a Friend Bonus

• Develop, execute and maintain automated test cases & scripts; 
• Monitor automated test pipelines and analyze the reasons for failures; 
• Monitor stability, execution success and proactively suggesting optimizations;  
• Take part in functional and regression testing done by the team;  
• Identify, analyze and document bugs in the functionality;  
• Create and update functional testing procedures;  
• Test data preparation, environment setup and maintenance;  
• Participate in technical discussions and meetings;  

• 3+ years of hands-on experience with Java or another object-oriented programming language in test automation;  

  3+ years of experience in Selenium WebDriver API automation;  

• Experience in testing web and mobile applications (both iOS and Android); 

• Solid background in Software QA testing practices, including manual exploratory testing; where automation is not applicable; 

• Experience in Appium for mobile automation is a plus; 

• Familiarity with Android Studio and Xcode/iOS is a plus; 

• Experience in  performance testing is a plus; 

• Experience integrating tests within CI pipelines (Azure DevOps, Jenkins) is a plus; 

• Experience with Agile methodologies; 

• Excellent problem-solving skills and attention to detail; 

• Strong communication and interpersonal skills; 

• Ability to work independently and in a team environment.  

• Excellent opportunities for professional and career development in one of Bulgaria’s leading banks;
• Food vouchers in the amount of 102,26 EUR per month;
• 20+5 paid holiday leave;
• Additional Health Insurance;
• Favorable conditions for housing and mortgage lending, as well as for bank products and services;
• Preferences for bank products and services;
• Annual bonus scheme depending on the achieved results;
• Preferential conditions for Multisport / CoolFit card;
• Great location – in the heart of Sofia’s city center;
• Discounts in various companies;
• Professional trainings for specific knowledge and skills (Data Academy, Leadership Academy, IT Academy etc);
• Refer a Friend Bonus.

• Data model evolution: Understand business requirements and translate them into logical data models.
• Data delivery: Discover data from source systems and transform it in a comprehensive format that can be easily used in business solutions.
• Collaborate with data engineers, data architects, data scientists and organizational leaders to identify opportunities for process improvements, recommend system modifications and develop data governance policies.
• Improve data quality: Stick to data architecture principles, identify the need and drive implementation of quality controls during data-transformation processes.
• Analytical data provisioning: Deliver data to provide insights for the business using business intelligence tools like Power BI, Tableau, etc.
  Identify and effectively communicate trends and patterns using relevant data.
• Squad role: Participate in strategic projects sponsored by top management and delivered according to modern agile methodology principles.

• Practical knowledge of ETL tools (e.g. SQL, ODI, Azure Databricks ) or data visualization software (e.g. Power BI).
• Experience as business/data analyst or developer in a financial or technological company.
• Good understanding of enterprise architecture and modelling techniques.
• Ability to work in agile mode as part of cooperative, result oriented team.

• Excellent opportunities for professional and career development in one of Bulgaria’s leading bank.
• Food vouchers in the amount of 102,26 EUR per month.
• 20+5 paid holiday leave.
• Additional Health Insurance.
• Favorable conditions for housing and mortgage lending, as well as for bank products and services.
• Preferences for bank products and services.
• Annual bonus scheme depending on the achieved results.
• Preferential conditions for Multisport / CoolFit card.
• Refer a Friend Bonus.
  
  

• Portfolio Analytics & Monitoring
  Analyze credit portfolio performance, vintage and cohort trends, stage migration (IFRS 9), and early warning indicators.
  Identify emerging risk concentrations (sector, geography, product) and recommend mitigating actions.
  Support the risk appetite framework of the Bank and the |Group by monitoring key metrics and limits.
• Decision & Policy Support
  Develop analytical inputs for credit strategy reviews, policy adjustments, and pricing optimization.
  Translate model outputs (PD/LGD, behavioral scores, decision rules) into interpretable portfolio insights.
  Collaborate with the other Retail Credit Risk teams to assess strategy effectiveness.
  
• IFRS 9 & Stress Testing Support
  Support IFRS 9 impairment analysis (Stage movements, overlay assessments).
  Contribute to stress testing scenarios, translating macroeconomic assumptions into portfolio impact.
  
• Cross-Functional Collaboration
  Work with Risk Management and Finance divisions, and Business Lines to interpret results and align risk themes.
  Provide analytical input to product development, limit setting, and early warning frameworks.

• Strong quantitative and analytical skills with solid understanding of retail credit portfolios.
  
• Hands-on experience with data analytics tools preferred (SQL and Power BI).
  
• Ability to translate complex analytics into clear, actionable business narratives.
  
• Good knowledge of IFRS 9 concepts, expected loss drivers, and risk appetite frameworks.
  
• Understanding of BCBS 239 and data lineage expectations is an advantage.
  
• Excellent communication skills; able to prepare senior-level presentations and risk commentaries.
  
• University degree in Economics, Finance, Statistics, Data Science, or related field.
  
• 3–6 years of experience in credit risk analytics, reporting or portfolio management.
  
• Experience in banking risk functions or consulting (risk advisory) preferred.

• Food vouchers in the amount of 102,26 EUR per month;
  
• 25 paid holiday leave;
  
• Additional Health Insurance;
  
• Favorable conditions for housing and mortgage lending, as well as for bank products and services;
  
• Preferences for bank products and services;
  
• Annual bonus scheme depending on the achieved results;
  
• Preferential conditions for Multisport / CoolFit card;
  
• Great location – in the heart of Sofia’s city center;
  
• Excellent opportunities for professional and career development in one of Bulgaria’s leading banks;
  
• Discounts in various companies;
  
• Internal academies;
  
• Refer a Friend Bonus.

• Owns the MLP architecture and roadmap
• Align with Data Scientists, Data Engineers, Markets, IT Cloud & IT On Prem, InfoSec & other teams on future development of Machine Learning Platform
• Ensure stable operation of production environment, provide all required observability stack, maintain runbooks and incident response procedures
• R&D infrastructure & service improvements via new approaches, frameworks, etc.
• Team development & growth, proposals for changes
• Collaborate with the data scientists’ team to improve the monitoring of the machine learning models performance.
• Participates in different digital projects and cross functional teams.

Your challenges
We are building a Machine Learning Platform and we will require low-latency features- and data-stores for real-time model-serving. Hence there are a handful of challenges for our Development team:

• Design and build micro-services to facilitate fast pace of change
• Create state-of-the-art model serving architecture
• Engrain development, testing & deployment best practices to reduce risks and amount of mundane work

• Strong Python experience (sqlalchemy, fastapi, etc.)
• Docker & Kubernetes knowledge
• Understanding of software design patterns and testing
• Ownership mentality, curiosity & pro-active approach
• Verbal and written English

Ideal candidate:

• Knowledge of relational databases (Postgres) and streams (Kafka)
• Azure and Databricks experience
• Experience with Java or Scala

• Excellent opportunities for professional and career development in one of Bulgaria’s leading banks;
• Food vouchers in the amount of 102,26 EUR per month;
• 20+5 paid holiday leave;
• Additional Health Insurance;
• Favorable conditions for housing and mortgage lending, as well as for bank products and services;
• Preferences for bank products and services;
• Annual bonus scheme depending on the achieved results;
• Preferential conditions for Multisport / CoolFit card;
• Great location – in the heart of Sofia’s city center;
• Discounts in various companies;
• Internal academies;
• Refer a Friend Bonus.

• Lead architecture and development of full-stack applications using JavaScript
• Collaborate with cross-functional teams to design BPMN workflows within CP4BA
• Develop and maintain scalable back-end solutions with MS SQL
• Influence technology choices and improve development practices

• Strong experience in full-stack JavaScript development
• Familiarity or hands-on experience with CP4BA and BPMN
• A strategic thinker with architectural experience
• Solid background in database design using MS SQL
• Team player with a proactive and collaborative attitude
• Bonus if you’ve worked with IBM BPM / CP4BA environments before.

• Perfect opportunities for professional and career development in a leading Bank in Bulgaria.
• Top technologies to use.
• Competitive multi-component remuneration and attractive bonus scheme.
• Food vouchers at the amount of 102,26 EUR.
• 25 days paid leave
• Additional Health insurance.
• Promo price for Multisport Cards; Wellness program; Discount program with external vendors.
• Great office location.

• Manage and evolve the organization’s cloud platform portfolio to meet security, scalability, and efficiency standards.
• Align cloud architecture and operations with corporate governance and regulatory requirements.
• Contribute to the definition and maintenance of the Cloud Governance Framework, associated policies and the company wide principles and standards.
• Collaborate with Cloud Engineers and cross-functional teams to deliver secure and compliant solutions.
• Evaluate and approve use of cloud components and services, ensuring integration with enterprise systems.
• Implement effective control mechanisms for cloud resources, cost management, and security compliance.
• Support implementation of the DevOps and IaC principles and practices with respective cloud policy enforcement.
• Track and report on cloud platform performance, governance adherence, and financial optimization.
• Identify emerging technologies that improve resilience, security, and operational excellence.

• Knowledge of Azure governance models and principles.
• 3+ years of experience in cloud platform management or cloud architecture roles.
• Strong knowledge of Azure, be familiar with multi-cloud ecosystems.
• Understanding of cloud governance models and controlled domains as defined in the Microsoft Azure CAF.
• Familiarity with security, compliance, and regulatory frameworks such as ISO 27001, SOC2, NIST and DORA
• Analytical mindset with ability to translate business needs into governance controls and mechanisms.
• Excellent collaboration skills and cross-team communication.
• Analytical and structured, approach to work.
• Bachelor’s degree in computer science, Engineering, or equivalent.

• Food vouchers at the amount of 102,26 EUR monthly;
• 20+5 days paid holiday leave;
• Competitive remuneration and attractive bonus scheme;
• Excellent opportunities for professional and career development in one of Bulgaria’s leading banks;
• Dynamic and challenging job;
• Friendly work environment;
• Additional Health Insurance;
• Promo price for Multisport Cards;
• Great location – in the heart of Sofia’s city center;
• Unbeatable interest rates for mortgage loans for employees;

• Collaborate with different roles in the team – UX, Front-End and Back-End Engineers, QA, Product Owner and System Analysts
  
• Strive for technical excellence in our frontend code bases, enhancing efficiency and code reuse across different project in the same team.
  
• Be an integrate part of the whole process of developing web application – from designing the React Application architecture, identifying corner cases and implementing functionality.
  
• Produce clean and high-quality code .
  
• Diagnose defects and provide effective solutions.
  
• Take part and guide architectural decision sessions.
  
• Support, coach and share knowledge with other team members.

• 5+ years of professional experience in web development, with a strong focus on Angular.
  
• Proficiency in Javascript HTML5, CSS3, and responsive design techniques;
  
• Experience with TypeScript
  
• Experience with testing frameworks .
  
• Good knowledge and experience with RESTful APIs;
  
• Experience with high-end web development and optimizations.
  
• Experience with coding practices including peer code reviews, testing, and a preference for agile development.
  
• Experience with one or more general purpose programming languages (C# , Java,etc) is a plus.
  
• Experience with code versioning tools and CI/CD process.
  
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.

• Perfect opportunities for professional and career development in a leading Bank in Bulgaria
  
• Professional trainings for specific knowledge and skills
  
• Advanced IT Academy – on the way
  
• Flexible working time & home office option
  
• Unique banking service package – special loan interest for employees on housing and consumer loans
  
• Top technologies to use
  
• Competitive multi-component remuneration and attractive bonus scheme
  
• Food vouchers at the amount of 200 lv
  
• Additional Health Insurance
  
• Promo price for Multisport Cards
  
• Wellbeing program
  
• Discount program with external vendors
  
• Great working environment within a team of professionals

• Conduct credit monitoring in accordance with the bank's internal rules.
• Analyze the financial and legal status of the client/group of related entities.
• Prepare monitoring reports and creditworthiness analyses.
• Identify early warning signs and assess solvency.
• Monitor compliance with contract terms and the coverage of business loan collateral.
• Prepare reports and analyses on sector forecasts and their impact on the credit portfolio.

• Experience in corporate lending.
• Excellent command of English.
• Strong analytical thinking and attention to detail.
• Responsibility, precision, and ability to work with large volumes of data.

• Excellent opportunities for professional and career development in one of the leading banks in Bulgaria;
• Meal vouchers worth 102,26 EUR per month;
• 20 + 5 days of paid annual leave;
• Additional health insurance;
• Access to preferential terms for home and mortgage loans;
• Bonus system based on performance;
• Opportunity to work from home (in certain cases);
• Preferential terms for a MultiSport / CoolFit card;
• Discounts with numerous large companies;
• Internal trainings and academies;
• Referral bonus for recommending a friend.