Virtual POS

Automate customer payments with recurring billing, a service that allows scheduled payments based on customer authorization. Once a customer agrees to recurring billing, the payment is executed automatically each billing cycle - ideal for subscription services where the product or service cost remains constant.

Industries that benefit from this include insurance, credit institutions, gyms, and TV or internet providers

Example:

Mr. Angelov, Financial Director at an insurance company, needed a solution for managing delayed installment payments, which often disrupt financial planning. Many clients simply forget payment dates or don’t have the time to pay. By offering recurring card payments via Virtual POS, clients can now pre-authorize payments for the policy duration, allowing the insurance company to handle payments easily. This has decreased overdue accounts by 30%, ensured steady cash flow, and reduced collection costs, enhancing Mr. Angelov's ability to plan financial operations more effectively.

Enable flexible payments with on-demand transactions, initiated based on a contract between the merchant and customer. These payments can vary in amount and occur at different times, providing a convenient option for clients who have ongoing service needs with variable payment dates and amounts.

Ideal for utilities, telecom, transportation, and any industry seeking to build long-term customer relationships with easy, reliable payment options.

Example:

Mr. Petrov, Operations Director at a telecommunications firm, wanted to reduce overdue bills. He implemented the unplanned transaction feature in Virtual POS, allowing clients to pre-authorize payments. As a result, timely payments rose by 30%, the company maintained a consistent cash flow, and collection costs were reduced, supporting better financial planning.

We offer custom services for the hospitality and rental industries to enhance customer experience and ensure smooth transactions.

Delayed Charges: Allows additional charges after service completion, ideal for incidentals like room service or minibar usage.

No-Show Transactions: Charges clients who agree to bookings but fail to arrive, reducing loss from missed reservations.

Example:

Maria, a Hotel Manager, manages high demand where each missed reservation impacts operations. By using no-show transactions, Maria can charge a portion of the booking fee for unfulfilled reservations. Delayed charges are also applied for damages found post-stay or for minibar use, helping Maria’s team recover costs effectively.

DSK Bank provides seamless Viber bot integration tailored to your business needs. Our team is ready to help you design and implement a custom solution that enhances client engagement and supports unique business operations. Contact us to explore your options and find the ideal setup for your business.

Additional functionality that enables to generate and send a link for one-time payment (pay by link) in a secured environment of the DSK Bank server, without the need for software integration with virtual POS. The service can be used alone or as a supplement to a virtual POS.

The service is applicable for hotels, rent-a-car and/or other means of transport, travel agencies and tour-operators, B2B trade, fast foods that offer delivery as an additional service, small business with few orders online.

Example:

Peter is a third generation lawyer specializing in computer law. Five years ago, he created a private law practice. He creates a site through which he promotes his work through advertising among his potential clients. He works mainly with software companies, which he advises on legal issues. Most clients have contracts and pay bank transfer, but sometimes Peter also advises individuals who need legal advice in the area. In the changing environment of recent years, consultations are increasingly online. For those clients it is convenient to pay via card, therefor Peter relies to his servicing bank – DSK, offering him the proper function „Pay by link” of the virtual POS, as a convenient and fast tool not requiring additional modifications to the site.

Additional functionality that allows temporary blocking of a certain amount on the client’s card, according to an agreed commitment with the merchant. Payment for the service/purchase of the goods is made at a later stage.

The service is applicable for hotels, travel agencies and tour-operators, rent-a-car and/or other means of transport, B2B trade.

Example:

Dobri and Tedy are retired teachers. They decide to leave the big city and use a heritage plot in the Rodopes, where they have built a family hotel. They welcome guests all year round, as the beautiful nature and tranquility of the mountains attract many tourists. They often use authorizations when booking, which is convenient for both them and their guests who return periodically. Payment is due when their guests leave the hotel.

Additional functionality that allows the cardholder’s profile to save the card data on your online shop, which facilitates subsequent payment to you.

The service is applicable for merchants with online business, which involves regular customers, for whom it is convenient not to enter the card data every time shopping.

Example:

Ivan has loved animals since he was a child and has always had a pet at home. Graduated in Marketing, started working in the Marketing Department of a direct sells chain. The work is interesting and dynamic, but after 7 years Ivan feels exhausted, although he really likes what he does. So he decided to combine his love of animals with his marketing experience, and set up an online store for accessories and pet food. Soon Ivan has regular customers who order periodically from the store, confident in the quality of goods and fast delivery. The bank advises Ivan to give its customers the opportunity to save the card data in their account for subsequent payments which will facilitate the ordering process and save them time. Ivan includes the offered functionality and soon receives positive feedback from its regular customers. The saving of the card data is in a secured environment in the Bank’s systems.

Ability for full or partially refund via „REFUND“ transaction, where the amount is refunded on cardholder’s account. The service is used for complaints, return of goods within the legal period and etc.

The service is applicable for each merchant.

Example:

Stella’s dream is to have her own boho style fashion line. In 2018 she made her first collection of clothing accessories, which she advertised on social networks. The clothes arouse great interest and are sold within a week. Since then, Stella has many successful collections, created an online store and already has regular customers. As these are clothes, it sometimes happens that the size is not appropriate or the clothes do not fit the buyer well. Stella understands the needs of her clients, so it is convenient for her to use the „refund “function, in which the amount paid is returned directly to the cardholder’s account.