Bank Card Delivery by Courier
New service offered by DSK Bank
You can request a delivery of any new or renewed (due to expired validity) bank card* to a shipping address on the territory of Bulgaria. The cards are delivered by a courier company within one to three businness days after sending the shipment by DSK Bank, depending on the location
How much does delivery cost?
A fee of 5.00 BGN / 2.50 EUR / 3 USD applies to the service, depending on the currency of the account.
How to activate your new card delivered by courier?
- Send a short message (SMS) to number 184343.The message should contain the 8-digit code printed in the letter enclosed with the card, and the last six digits of your personal identification number (If you are not registered with Bulgarian National ID in the bank`s system, you can receive the last 4 digits of your identifier by contacting our Call Center at 0700 10 375 / * 2375);
- You will receive a temporary PIN in response;
- The temporary PIN must be changed at an ATM of DSK Bank, thus activating your card.
How to activate your renewed card delivered by courier?
- Choose an ATM of DSK Bank;
- Insert your bank card into the ATM;
- Select the "COURIER CARD - ACTIVATION “› “RENEWED CARD " menu
- Enter your current PIN and your card will be activated.
* The service is not available for virtual cards as they cannot be used at ATMs
Frequently Asked Questions
• New card - from the office you requested when issuing your bank card
• Renewed card - from the office where you received your old card with an expiring validity.